Shipping policy
Shipping Policy
Last Updated: August 29, 2026
At VIPANIQ, every product is made especially for you after you place an order. We work hard to ensure your order reaches you safely and as quickly as possible.
1. Order Processing
All VIPANIQ products are made-to-order.
Once your order is placed:
- Order verification begins immediately.
- Production typically starts within 24-48 hours.
- Orders are printed, packed, and prepared for shipment before dispatch.
Processing Time
- Standard Processing: 2-5 business days
- During sales, festivals, or high-demand periods, processing may take longer.
Business days exclude Sundays and public holidays.
2. Shipping Timeline
Estimated delivery times after dispatch:
India
- Metro Cities: 3-7 business days
- Tier 2 & Tier 3 Cities: 4-10 business days
- Remote Locations: 5-12 business days
Actual delivery times may vary depending on location, courier operations, weather conditions, and other factors beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer:
- Free Shipping Promotions
- Limited-Time Delivery Offers
- Special Campaign Discounts
These offers may be modified or withdrawn without prior notice.
4. Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation via email
- Tracking details
- Courier partner information
You can use the provided tracking number to monitor your shipment's progress.
5. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to:
- Courier network disruptions
- Extreme weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- Incorrect shipping information provided by customers
VIPANIQ is not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.
6. Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If incorrect or incomplete address information is supplied:
- Delivery may be delayed.
- The shipment may be returned by the courier.
- Additional shipping charges may apply for re-dispatch.
VIPANIQ is not responsible for orders delivered to an address provided incorrectly by the customer.
7. Failed Delivery Attempts
Courier partners may make multiple delivery attempts.
If delivery attempts fail because:
- The recipient is unavailable
- The delivery address is incorrect
- The customer cannot be contacted
the shipment may be returned to the fulfillment center.
Additional shipping charges may apply for re-shipment.
8. Damaged Packages
If your package arrives visibly damaged:
- Take clear photographs of the package before opening.
- Take photographs of the product if damage is present.
- Contact us within 48 hours of delivery.
Email: wecare@vipaniq.com
Our team will review the issue and assist with a replacement if applicable.
9. Lost or Missing Shipments
If tracking shows a shipment as delivered but you have not received it:
- Check with family members, neighbors, security personnel, or reception desks.
- Contact the courier partner directly.
- If the issue remains unresolved, contact us within 3 days of the delivery status update.
We will assist in investigating the matter with the courier partner.
10. International Shipping
Currently, VIPANIQ primarily serves customers within India.
If international shipping is offered in the future:
- Shipping rates and delivery timelines will be displayed at checkout.
- Customers will be responsible for any applicable customs duties, taxes, import fees, or local charges imposed by their country.
11. Shipping Partners
VIPANIQ works with trusted logistics and fulfillment partners to ensure timely and secure delivery of your orders.
Courier partners may vary depending on your location and service availability.
12. Contact Us
For shipping-related questions or concerns:
VIPANIQ
📧 Email: wecare@vipaniq.com
VIPANIQ™
Wear What You Feel