Privacy Policy

Last Updated: August 29, 2026

VIPANIQ ("Vipaniq", "we", "our", or "us") operates this website and online store, including all related products, services, content, features, and tools (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to customers.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, shop with us, communicate with us, or otherwise use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information

• Full name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Transaction Information

• Products purchased
• Order details
• Payment confirmations
• Returns and exchanges
• Shopping cart activity

Account Information

• Login credentials
• Account preferences
• Saved information

Communications

Information you provide when:

• Contacting customer support
• Sending inquiries
• Leaving reviews or feedback

Device and Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookies and similar technologies

Website Usage Information

• Pages viewed
• Products visited
• Time spent on pages
• Click activity
• Referral sources

2. How We Collect Information

We collect information:

Directly From You

When you:

• Place an order
• Create an account
• Subscribe to emails
• Contact customer support
• Submit reviews or feedback

Automatically

Through technologies such as:

• Cookies
• Analytics tools
• Log files
• Shopify tracking systems

From Service Providers

We may receive information from:

• Shopify
• Payment processors
• Shipping providers
• Marketing and analytics providers

3. How We Use Your Information

We use your information to:

Process Orders

• Confirm purchases
• Process payments
• Fulfill orders
• Manage shipping and delivery
• Handle replacements and refunds

Improve Customer Experience

• Personalize website content
• Save preferences
• Improve product recommendations
• Enhance website functionality

Marketing and Promotions

With your consent, we may send:

• Product updates
• Special offers
• New collection launches
• Promotional communications

You may unsubscribe at any time.

Customer Support

We use your information to:

• Respond to inquiries
• Resolve complaints
• Provide support services

Security and Fraud Prevention

We may use information to:

• Verify transactions
• Detect fraud
• Prevent unauthorized activity
• Protect our customers and business

Legal Compliance

To comply with:

• Applicable laws
• Government requests
• Regulatory requirements
• Legal proceedings

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business.

These may include:

Shopify

Our ecommerce platform provider.

Payment Providers

To securely process payments.

Shipping and Fulfillment Partners

To deliver your orders.

Examples may include:

• Courier partners
• Print-on-demand and fulfillment partners
• Logistics providers

Analytics and Marketing Providers

To understand website performance and improve customer experience.

Legal Authorities

When required by law, regulation, court order, or government request.

5. Shopify and Third-Party Services

Our store is hosted on Shopify.

Shopify may collect and process information in accordance with its own privacy policies.

Learn more:

• https://www.shopify.com/legal/privacy
• https://privacy.shopify.com

We may also use third-party services such as:

• Google Analytics
• Meta (Facebook/Instagram)
• Marketing and advertising platforms

Each provider has its own privacy practices.

6. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze traffic
• Measure marketing performance
• Personalize your shopping experience

You may disable cookies through your browser settings, although some features may not function properly.

7. Data Security

We take reasonable measures to protect personal information using industry-standard security practices.

However, no website or electronic transmission can be guaranteed to be completely secure.

We encourage customers to protect account credentials and use strong passwords.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide Services
• Complete transactions
• Meet legal and tax obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where feasible.

9. Children's Privacy

VIPANIQ is not intended for children.

We do not knowingly collect personal information from individuals under the age of 18.

If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove it.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw marketing consent
• Request a copy of your data

To exercise any of these rights, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, policies, or content of those third-party services.

We encourage you to review their privacy policies before providing personal information.

12. International Data Transfers

Your information may be processed and stored in countries other than your country of residence through Shopify and our service providers.

Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

VIPANIQ

📧 Email: wecare@vipaniq.com

VIPANIQ™
Wear What You Feel